How does PickUpMyDonation.com work?
PickUpMyDonation.com does not pick up donations, we send your request to either an exclusive pick up provider who has partnered with us in your area, or if we do not have an exclusive pick up provider at this point, we send your request to all of the known non-profits in your area that provide a pick up service. Our goal is to make it easy to get your qualified donation request in the hands of organizations that can pick it up.
How will I hear from my pick up provider?
You don’t need to. A partner that can take your items contacts you, usually within about 48 hours, to set a time. If you don’t hear from anyone, no partner was able to take the request; Priority Pick Up is available in most areas and quotes a fee before you book.
Do you offer a receipt for tax purposes?
Most of our Free Pick Up Providers are 501 C-3 non profit organizations and will be able to offer you a receipt. However, it is important to ask the organization that you select or that contacts you directly about their individual receipt policy.
Do you pick up mattresses?
Most of our pick up providers have indicated that they do not pick up used mattresses. However, if a mattress is part of a larger donation, you can ask the pick up provider directly.
Do you pick up tube TVs?
Most of our pick up providers have indicated that they do not pick up tube TVs. However if a tube TV is part of a larger donation, you can ask your pick up provider directly.
What Items do you pick up?
After you type your zip code at PickUpMyDonation.com and select your pick up method, you will be sent to step 1. Step 1 is the specific items and instructions for your pick up provider. At that point you will see notes on what the provider is willing to pick up and be notified if your donation is too small to warrant a pick up?
Why don’t you pick up small items?
When one of our pick up providers sends a truck out for a pick up, it is usually staffed with two furniture movers and is a large enough apparatus that it requires a significant amount of fuel to drive. Since most of our pick up providers are non-profit, they have to protect their funds to continue the ongoing work they are doing in the community. For that reason, the items they pick up need to cover the cost of pick up when they are sold at the thrift store level.
Can you pick up today?
In most cases, no, because our pick up providers are booked out a few days in advance. If you need items gone sooner than a free provider can get to them, select Priority Pick Up and one of our fee based providers can come for them.
When will I be contacted about my pick up?
A partner that can take your items usually reaches out within about 48 hours of your request. If you don’t hear from anyone, no partner was able to take it; you can submit again later or choose Priority Pick Up.
Do I have to be home when my items are picked up?
It is important to ask your pick up provider directly if you need to be home when your items are picked up. Weather and location of items will certainly be factors in this determination. If your pick up provider allows an unattended donation pick up, label every item being donated so the crew knows what to take.
What if I know my items are “not sellable”, but I still need them out of my house?
Our focus is helping non-profit organizations who have avenues for resale or distribution by creating a simple way for you to donate unwanted items. With this goal in mind, not everything is sellable and we need to be careful to not create a liability for these organizations. That being said, we invite you to schedule a Priority Pick Up from one of our fee based haulers. These organizations will gladly pick up anything you have and even assist in clean out for a reasonable fee.
Do you charge for your service?
PickUpMyDonation.com is free to all donors and pick ups are usually free from our non-profit pick up providers. The only service that has a fee associated with it is Priority Pick Ups which are fee based and must be selected by the donor. Priority pick ups provide expedited service and removal of anything from your location. Fees are determined by the provider when they contact you.