Don’t lose donations because you can’t answer your phone! We recommend that our partner organizations use voicemail scripts like the ones you see below:

Sample 1
Thank you for calling (your store name here). We are looking forward to assisting you with your donation pick up needs. For quick and easy online pick up scheduling, go to PickUpMyDonation.com. That’s Pick Up My Donation Dot Com. Or, if you would like, please leave your name and phone number, and we will return your call as soon as possible. Thank you so much for supporting (your organization name here).

Sample 2
Thank you for choosing to support (your organization name here) with your donation. Currently our pick up team is out of the office. For quick and easy online pick up scheduling, go to PickUpMyDonation.com. That’s Pick Up My Donation Dot Com. Or, if you would like, please leave your name and number, and we will return your call as soon as possible. Thank you again for your generous support.